Shipping policy

Free shipping on all orders within Australia

Every order shipped within Australia ships free, with no minimum spend.

Dispatch

Orders are dispatched within one to two business days of being placed. You will receive an email with a tracking link the moment your order is on its way.

Delivery times within Australia

Standard delivery usually takes two to six business days depending on your location. Metro addresses tend to sit at the shorter end and regional and remote addresses at the longer end. Express delivery is available at checkout for a small charge if you need your order sooner.

International orders

We ship to New Zealand, the United Kingdom, the United States, Canada, Singapore and a number of other countries. International shipping is charged at a flat rate shown at checkout. Delivery times vary by destination and are typically seven to fourteen business days. Any import duties or taxes charged by the destination country are the responsibility of the customer.

Subscriptions

Subscription orders ship every 30 days and are covered by the same free shipping within Australia. You can pause, skip or change the date of a delivery from your account before it ships.

Lost or delayed parcels

If tracking shows no movement for more than five business days, or a parcel is marked delivered but has not arrived, contact us through the contact page and we will chase the carrier or send a replacement.

Questions: superfoodsmello@gmail.com